Refund & Returns Policy

Refunds and Returns Policy

Introduction

At Bluliteoptics.com, we are committed to ensuring your complete satisfaction with our blue light-blocking glasses. If you are not entirely satisfied with your purchase, we are here to help. This Refunds and Returns Policy outlines the process, conditions, and timeframes for returning products and obtaining refunds.

General Information

  • Website Name: Bluliteoptics.com
  • Business Name: MV
  • Contact Email: monicavallejo6839@gmail.com
  • Business Address: 608 Hunstock Ave, San Antonio, Texas 78210
  • Effective Date: June 20, 2024

Return Conditions

  • Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.
  • Timeframe: You have 30 calendar days from the date you received your item to initiate a return.

Return Process

  1. Initiate a Return:
  • Contact our customer support at monicavallejo6839@gmail.com to inform us of your intent to return the product. Please include your order number and the reason for the return.
  1. Return Authorization:
  • Once your return request is approved, we will provide you with a return authorization number and instructions on how to send your item back to us.
  1. Shipping:
  • You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in transit.

Refunds

  • Inspection: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  • Approval: If your return is approved, we will initiate a refund to your original method of payment.
  • Processing Time: Refunds will be processed within 7-10 business days after approval. The time it takes for the refund to appear in your account depends on your card issuer’s policies.
  • Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).

Exchanges

  • Damaged or Defective Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at monicavallejo6839@gmail.com with details of the defect or damage.
  • Exchange Process: Follow the return process outlined above. Once the defective item is received and inspected, we will send out the replacement item.

Non-Returnable Items

Certain items are non-returnable. These include:

  • Gift cards
  • Custom or personalized products
  • Items purchased during a clearance sale

Contact Information

If you have any questions or concerns about this Refunds and Returns Policy, please contact us at:

  • Email: monicavallejo6839@gmail.com
  • Address: 608 Hunstock Ave, San Antonio, Texas 78210

Final Notes

This Refunds and Returns Policy is designed to be fair to both our customers and our business. We aim to provide a hassle-free return process and ensure that any issues you have with our products are resolved promptly and efficiently.

Thank you for shopping with Bluliteoptics.com!